Library The Manager's Guide to Preventing a Hostile Work Environment : How to Avoid Legal Threats by Protecting Your Workplace from Harassment Based on Sex, Race, Age McGraw-Hill, 2002 ISBN 0071379282 The First Book to Explain How Managers Can Prevent Hostile Work Environment Accusations Corporation after corporation has seen seemingly harmless misunderstandings and "jokes" between employees mushroom into headline-making incidents, multimillion-dollar courtroom judgments -- and unrelenting PR disasters. The Manager's Guide to Preventing a Hostile Work Environment explains how to stop such problems before they begin. The first book to look at the legal threat of "Hostile Work Environment" claims from the manager's viewpoint, it provides proactive techniques and behaviors to: Spot employees that may unknowingly be creating a hostile work environment; Intervene while a problem is still manageable -- and before legal action is threatened; Apply a seven-step process to resolve perceptions of harassment or unfair treatment based on sex, race, disability, religion, and age; Managers play the most critical role in preventing hostile work environment harassment but are generally given little or no training. The Manager's Guide to Preventing a Hostile Work Environment shows managers and supervisors how to recognize and address inappropriate or insensitive behavioral problems in the workplace, before they lead to high-cost lawsuits and incalculable costs in the court of public opinion. The First Line of Defense: A Guide to Preventing Sexual Harassment Wiley, 2000 ISBN 0471353582 By the time an employee lodges a sexual harassment complaint, it’s already too late–too late to prevent the abuse, too late to do anything but try to punish the offender and compensate the victim, and maybe too late to avoid a costly litigation and an even more costly judgment. In The First Line of Defense, two leading organizational psychologists help companies give their employees the tools, skills, and training they need to recognize the early warning signs of potential sexual harassment relationships and defuse these situations before any actual harassment occurs. In storytelling form, the human side of sexual harassment is presented in a way that everyone can understand. This enlightening guide breaks the harassment experience down into its component parts and: analyzes the "rules" that underlie sexual harassment relationships; identifies the early warning signs of sexual harassment; arms potential victims with skills and techniques to deter sexual harassment; helps potential harassers change their behavior in ways that will alter the course of the relationship; Based on the authors' innovative training program, recommended to clients by Chubb and Kemper, major national sellers of sexual harassment insurance, and supported by many insurance brokerage firms, including Willis, The Risk Practice, The First Line of Defense is an unparalleled resource for employers in industry and government who must find ways to protect employees at all levels from the pain, humiliation, and trauma of sexual harassment. ©2006 D&D Industrial Consultants, Inc. All Rights Reserved.